Clinics FAQs

Partnering With Asian Egg Bank

Donor Egg Availability

Laboratory and Warming Coordination

Shipping and Logistics

Guarantees and Outcomes

Patient Support

Marketing and Clinic Resources

For Current Partners

Become a Partner Clinic

Can AEB complement our existing donor program?

Yes. Many clinics work with Asian Egg Bank because recruiting Asian egg donors locally can be challenging. AEB can help expand your donor egg options without requiring your clinic to build a dedicated Asian donor recruitment program in-house.

Is there a cost for clinics to become a partner?

Our team can review partnership details directly with your clinic. Costs, agreements, and program requirements may vary depending on the type of partnership and services needed.

Who should contact AEB from our clinic?

A clinic administrator, third-party reproduction coordinator, embryology laboratory representative, nurse coordinator, or physician may contact AEB to begin the process. We can coordinate with the appropriate team members depending on your clinic’s workflow.

How does my clinic become a partner with Asian Egg Bank?

Clinics can contact our Clinic Relations team to begin the partnership process. Our team will review your clinic’s needs, explain how the AEB program works, and provide the information needed to start offering Asian Egg Bank donor eggs to your patients.

Can patients view donor profiles online?

Yes. Intended parents can access available donor profiles through the AEB donor database. Our team can help guide patients through profile access and donor selection.

How quickly can patients select a donor?

Frozen donor eggs may be available for selection right away, depending on current inventory and patient preferences. Fresh donor cycles depend on donor availability, matching, screening status, and cycle coordination.

Does AEB offer both fresh and frozen donor egg options?

Yes. Asian Egg Bank offers both frozen donor eggs and fresh donor cycle options, depending on donor availability, intended parent needs, and clinic requirements.

What types of donors are available through Asian Egg Bank?

Asian Egg Bank offers access to a diverse pool of Asian egg donors, including donors of Chinese, Indian, Korean, Japanese, Vietnamese, Filipino, Taiwanese, Thai, Singaporean, Malaysian, Indonesian, and other Asian backgrounds.

What vitrification method does AEB use?

Asian Egg Bank’s frozen donor egg program uses advanced vitrification practices, including the Kitazato Cryotop® method. Our team can provide additional laboratory information to partner clinics as needed.

Does our clinic need special training to warm AEB donor eggs?

Requirements may depend on your clinic’s laboratory experience and warming protocols. AEB can coordinate with your embryology team and provide helpful information before shipment.

Does AEB provide warming support for clinic labs?

Yes. AEB works with receiving clinic laboratories to support the warming process. Our team can provide protocol information, egg lot details, and communication to help your lab prepare before donor eggs arrive.

Does Asian Egg Bank use one laboratory?

Yes. Asian Egg Bank uses one laboratory and one experienced team for frozen egg services. This helps support consistency in vitrification, handling, storage, and shipment.

What information does AEB need from our clinic before shipping?

AEB may need: • Receiving clinic name and address • Laboratory contact information • Preferred delivery date • Required forms or documentation • Import or transfer requirements, if applicable • Confirmation that the clinic is prepared to receive the shipment

Are donor eggs shipped in cryogenic tanks?

Yes. Frozen donor eggs are shipped using specialized cryogenic shipping systems designed to maintain appropriate conditions during transport.

How is shipping coordinated?

Once a donor egg match is confirmed, AEB coordinates with the receiving clinic to confirm shipping details, laboratory contacts, documentation, timing, and delivery requirements.

Where can AEB ship donor eggs?

Asian Egg Bank supports donor egg shipments throughout the United States and internationally. Shipments may be available to clinics in the United States, Canada, Mexico, Vietnam, Singapore, the Czech Republic, and other approved destinations depending on regulatory and clinic requirements.

What should clinics tell patients about success rates?

Clinics may explain that AEB’s reported outcomes are program-level results and do not guarantee an individual result. The patient’s physician and clinical team should provide personalized guidance based on the patient’s full medical history and treatment plan.

What are AEB’s reported outcomes?

Asian Egg Bank’s reported program outcomes include: • Egg Thaw Survival Rate: 91% • Fertilization Rate: 79% • Blastocyst Formation Rate: 56% • Cycles with Embryos for Freezing: 83% • Pregnancy Rate: 53% Individual outcomes may vary based on sperm quality, embryo development, receiving clinic protocols, uterine health, patient medical history, and other clinical factors.

Does Asian Egg Bank offer a guarantee?

Asian Egg Bank offers a blastocyst guarantee for qualifying cases. Eligibility may depend on the egg lot, patient case details, clinic requirements, and program terms.

Does AEB offer multilingual support?

Yes. Asian Egg Bank offers multilingual support, including English, Mandarin, Chinese, Japanese, Spanish, Hungarian, Arabic, and Turkish.

What support does AEB provide to intended parents?

AEB can help patients with: • Donor profile access • Donor selection questions • Frozen egg lot information • Fresh donor cycle information • Shipping coordination • General process guidance • Communication with the clinic team

Does AEB speak directly with patients?

Yes. AEB can support intended parents throughout the donor selection and matching process while also coordinating with the patient’s clinic.

Can our clinic request printed materials?

Yes. Partner clinics may request printed materials or a clinic marketing package from the AEB team.

What types of clinic materials are available?

Marketing materials may include: • Printed brochures • Digital brochures • Patient education materials • Donor egg program information • Clinic referral resources • Asian Egg Bank overview materials

Does AEB provide marketing materials for clinics?

Yes. AEB can provide marketing materials to help clinics educate patients about Asian donor egg options and the benefits of working with Asian Egg Bank.

What if our clinic needs updated documents or forms?

Partner clinics can contact AEB to request updated forms, shipment documents, clinic materials, or program information.

What if a patient wants help choosing a donor?

The patient may contact AEB for donor profile support and matching guidance. We can also coordinate with the clinic if additional clinical review is needed.

Who should our lab contact with warming questions?

Your laboratory team can contact AEB directly for warming-related questions, protocol information, and shipment preparation support.

Who should we contact for donor egg shipment updates?

Partner clinics can contact the AEB team member assigned to their case or reach out to Clinic Relations for assistance with shipment updates and coordination.

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FAQ for Partner Clinics
Frequently Asked Questions for Clinics

Become a Partner Clinic

A Trusted Partner in Family Building

FAQ for Partner ClinicsFrequently Asked Questions for Clinics

Become a Partner Clinic

A Trusted Partner in Family Building

FAQ for Partner Clinics
Frequently Asked Questions for Clinics